The FCA Advantage
A minority-owned, technology-driven firm with capabilities that set us apart from every other claims administrator in the industry.
Minority & Disadvantaged Claimant-Centric
FCA is a minority-owned and controlled business, providing unique insights and abilities to interface with and address the social, communication, financial, and community needs of minority and disadvantaged claimant groups.
Multi-Language Qualification Screening
Claimant qualification screening performed in multiple languages — ensuring no eligible claimant is excluded due to language barriers.
State-of-the-Art Client Intake
Manage client intake with a state-of-the-art website and advanced call center. Follow-up mailings, emails, and calls maximize qualified retention rates.
Patented Technology Platform
FCA's Settlement Claims Administration System is a patented proprietary technology platform that supports each step of the mass tort management process, providing client portals with real-time access to critical data.
KYC & AML Compliance
Unique to the industry — FCA's compliance platform with KYC and AML regulations ensures that no claimant is associated with money laundering or terrorism financing.
24/7 Multi-Lingual Contact Center
The Flow Claims contact center is open 24 hours a day, 7 days a week, with international and multi-lingual capabilities and the flexibility to handle a high volume of calls per day.
Best-in-Class Lien Resolution
FCA has best-in-class health and lien resolution experience, with more than 100 years of combined experience in healthcare law, accounting, and consulting.
Complete & Timely Administration
Complete and timely settlement administration — from retainer agreements and HIPAA forms mailed in compliance with the law, to full disbursement with tax reporting and multiple currency distribution options.
Depth Across Every Phase
Data Intake & Management
Seamless transfer of intake forms, HIPAA authorization forms, and all case-related data — efficiently processed and securely accessible.
Medical Records Retrieval
Full medical record review and claimant qualifications management, including all additional records review requests by defense counsel.
Settlement Claims Processing
All mass tort claims adjudication requirements including allocation criteria, award allocation, and claims documentation development.
QSF Management & Distribution
Account setup, management, disbursement, tax filing, and fund closing procedures using the most advanced QSF administration platform.
See the FCA Difference Firsthand
Schedule a free pre-settlement consultation and discover how FCA's advantages translate to better outcomes for your clients.